DELIVERY INFORMATION

CASH & CARRY

We deliver to UAE, Qatar, KSA, and Lebanon. We deliver the pet and the product to your door. We guarantee best delivery services for pets and within 48 working hours for pets products.  This is a common policy for cash and carry delivery method. No extra or hidden charges for all cities within the mentioned countries.

PICK-UP FROM A POST PARCEL POINT IN YOUR CITY

A parcel point is an easy and convenient way to receive items in your city. Shop in our online store, then selects the parcel point as the delivery type and choose the preferred pick-up location. The item will be in the parcel point selected by you the next day after 4 p.m., or some time later in some areas. The Parcel Points are available in central locations and during the opening hours of shops, also on weekends. More than half customers pick up their parcel already on the day of its delivery.

SHIPMENT TO THE DOOR

What happens when you choose shipment to the door option? Our store takes responsibility for dealing with all the tasks involved in moving goods from the manufacturing plant to the buyer/consignee's door. It is our responsibility to insure the goods and absorb all costs and risks including the payment of duty and fees. In other words, the selling cost of goods includes all expenses inclusive of taxes to reach the goods at the door step of your premises.

INTERNATIONAL DELIVERY

International delivery is regulated by EXW, Incoterms 2010. Any dates quoted for delivery of the goods are approximate only and the store shall not be deemed to be in delay in delivery of the goods unless actual delivery of goods occurs later than four weeks from the quotedapproximate delivery date and having received the Buyer’s written notification. The buyer shall comply with all laws governing the importation of the goods into the country of destination.

COST

SERVICE

LOCATIONS

DELIVERY SCHEDULE

COST PER SHIPMENT

Royal mail 1st Class Service 

Lebanon

1-3 days 
Monday - Saturday

$135

Royal mail Tracker 

Dubai

1-3 days 
Monday - Saturday

$1200

Standard Courier Delivery

Qatar

1-3 days 
Delivery 7.30am - 5.30am 
Monday - Friday

$1420

Standard Courier Delivery

Abu Dhabi

1-3 days 
Delivery 7.30am - 5.30am 
Monday - Friday

$1250

Royal mail 1st Class Service 

Kingdom of Saudi Arabia

1-3 days 
Monday - Saturday

$1600

Priority courier pre 12pm Next Working Day

Lebanon Beirut

Pre 12pm 
Delivery 7.30am - 12pm 
Monday - Friday

$135

Royal mail 1st Class Service

Qatar Doha

1-3 days 
Monday - Saturday

$1420